PRIVACY POLICY — ROAD AND WRIST LLC

Last updated: November 25, 2025

1. Introduction
Road and Wrist LLC (“Road and Wrist,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit roadandwrist.com, communicate with us, or use any of our services related to buying, selling, sourcing, consigning, or trading luxury watches.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect
We may collect the following categories of information:

a) Personal Information
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details
• Identification information voluntarily provided during high-value transactions

b) Transaction Information
• Watches you buy, sell, trade, or inquire about
• Purchase history
• Consignment interactions and communication logs

c) Technical and Device Information
• IP address
• Browser type and version
• Device identifiers
• Operating system
• Cookies and tracking data

d) Usage Data
• Pages visited
• Time spent on site
• Click behavior and navigation
• Referring website

e) Communication Records
• Emails
• Website form submissions
• WhatsApp, SMS, or phone communications
• Social media inquiries (Instagram, Facebook, etc.)

3. How We Collect Information
We collect information in several ways:

a) Directly from You
When you:
• Make a purchase
• Sell or trade a watch
• Request a quote
• Join our email list
• Contact us via email, phone, SMS, or WhatsApp

b) Automatically
Using cookies, analytics tools, and standard server logs when you browse our website.

c) From Third Parties
Including:
• Payment processors (Zelle and financial institutions provide transaction confirmations)
• Shipping carriers (FedEx)
• Marketplace platforms (Chrono24, Get Bezel, eBay—if you interact with us through them)

4. How We Use Your Information
We may use collected information for the following purposes:

• To process purchases, trades, and sales
• To authenticate transactions and prevent fraud
• To provide shipping updates and communication about your order
• To respond to customer inquiries
• To improve website functionality and user experience
• To personalize offers or recommendations
• To send service-related updates
• To meet legal, regulatory, and tax obligations

We do not sell personal data to third parties.

5. Sharing of Information
We may share your information only in the following circumstances:

a) Service Providers
Trusted partners who assist in business operations, such as:
• Shipping carriers (FedEx)
• Payment and banking institutions (for received transfers)
• Web hosting and email service providers
• Analytics and security platforms

b) Legal Compliance
If required to comply with laws, subpoenas, or to protect our rights against fraud or theft.

c) Business Transfers
If Road and Wrist LLC undergoes a merger, acquisition, or asset sale, personal information may be transferred to the successor entity.

We do NOT share personal information with advertisers or unrelated third-party marketers.

6. Data Security
We implement commercially reasonable safeguards to protect your information, including:

• SSL encryption on our website
• Restricted-access data storage
• Secure email and communication protocols
• Limited access to personal information by authorized personnel only

No method of transmission or storage online is completely secure. While we strive to protect data, we cannot guarantee absolute security.

7. Data Retention
We retain personal information to:

• Complete transactions
• Maintain proper business and tax records
• Fulfill legal obligations
• Resolve disputes

Communication logs and inquiry messages may be kept for internal record-keeping unless you request deletion.

8. Your Rights
Depending on your jurisdiction, you may have the following rights:

• Access – Request a copy of personal information we hold.
• Correction – Request correction of inaccurate or incomplete data.
• Deletion – Request deletion where legally permissible.
• Opt-Out – Unsubscribe from marketing emails at any time.
• Information – Request details about data collection methods and purposes.

Requests may be submitted via email at info@roadandwrist.com.

9. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Enhance site functionality
• Understand user behavior
• Improve performance

Users may disable cookies through browser settings. Doing so may limit website functionality.

10. International Data Transfers
If you access our website from outside the United States, your information may be processed in the U.S. By using our website, you consent to such transfers.

We ensure data is handled in accordance with applicable protection standards.

11. Children’s Privacy
Our website and services are not intended for individuals under 18.
We do not knowingly collect data from minors.
If we learn that information from a minor has been collected, we will delete it promptly.

12. External Marketplaces and Social Platforms
If you interact with us through Chrono24, Get Bezel, eBay, Instagram, or other platforms:

• Their individual privacy policies also apply
• Their data practices may differ from ours
• We only receive information necessary to complete the transaction or respond to your inquiry

Road and Wrist LLC is not responsible for third-party platform data handling.

13. Financial Information Handling
Because Road and Wrist accepts only Zelle and bank wires:

• We do not store your full bank account numbers
• We may receive your name and account identifier through your bank’s transfer confirmation
• All financial details are handled by your bank’s secure infrastructure

Road and Wrist does not process credit card or PayPal data.

14. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be reflected on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

15. Contact Us
For questions, concerns, or privacy requests, please contact:

Road and Wrist LLC
Email: info@roadandwrist.com
Phone: +1 (908) 818-9797
Mailing Address:
841 Worcester St. Suite 207
Natick, MA 01760