Frequently Asked Questions

  • Expect a response within 24 hours. We pride ourselves on fast, transparent communication and accurate valuations based on current market data.

  • For your security, we use Zelle and bank wire transfers. These methods ensure fast, secure payments for both buying and selling.

  • All domestic shipments are sent via FedEx Overnight, fully insured. International shipping is available — please inquire before purchase for details and rates.

  • No hidden fees. We only charge when we successfully source your watch, and all costs are disclosed upfront before purchase.

  • Yes, our trade-in service makes this easy. Sell your current watch and use the credit toward your next timepiece in one simple transaction.